Congratulations ! Dawood Sohail, a Hospitality Management student of COTHM has successfully secured his internship in Marriott Downtown, Abu Dhabi UA...
Congratulations ! Saad Raza , a Hospitality Management student of COTHM has successfully secured his internship in Marriott Hotel Al Forsan, Abu Dhab...
Shortly after completing my Hospitality Management degree I scored an internship at the corporate office of one of the world’s biggest hotel brands. I...
A Guest Experience Journey is a collection of touch-points. That is within the physical walls of the hotel and not. A touch point is an interaction be...
A guest is ”a recipient of hospitality, specifically someone staying by invitation at the house of another”. A customer is someone that “buys a produc...