A Guest Experience Journey is a collection of touch-points. That is within the physical walls of the hotel and not. A touch point is an interaction be...
WEBINAR SERIES BY COTHM DUBAI ON DIGITAL MARKETING LEADERSHIP FOR HOSPITALITY. How to master Master Social Media Activities & Lead Digital Transformat...
Employee experience is the new paradigm that HR must incorporate in their people strategy and in their daily dealings with employees. This has the pot...
