Dear {{name}}, You are receiving this email as COTHM Ambassador, we truly value your engagement with COTHM. Please contribute by sharing the story by...
We can think about those who have no home and no income, this is a wake-up call to all of us to accumulate less, share, even more, pray for the sick,...
We are delighted to announce that COTHM Dubai is now KHDA's approved training center for Hospitality, Travel, Tourism, and Culinary Arts. The Knowledg...
Shortly after completing my Hospitality Management degree I scored an internship at the corporate office of one of the world’s biggest hotel brands. I...
A Guest Experience Journey is a collection of touch-points. That is within the physical walls of the hotel and not. A touch point is an interaction be...
A guest is ”a recipient of hospitality, specifically someone staying by invitation at the house of another”. A customer is someone that “buys a produc...
Developing your employees is one of the best ways to both attract and retain top people in your industry. But some companies get so busy with the day-...
The concept of hotel management started in the 1950s when big-name brands like Hilton and Inter Continental have started to expand internationally. Hi...
You imagined that you would work in either a hotel or a restaurant and after a few years as a front-line employee you would get promoted to a manager,...
